For same-day purchases and service we recommend visiting your nearest OPTIMA retailer, as online purchases can take multiple days to arrive. Likewise, in the event that product support service is needed, online purchases must be shipped back to the original seller and can take several days to be processed and returned.

• Ship Optima products in approved shipment packaging
• Answer a toll free service phone number during business hours
• Adhere to and honor the Optima factory warranty policy [pdf]
• Provide an in-house warranty program

If you are considering an online dealer not listed here, they may not have agreed to our consumer service requirements.