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Privacy Policy

This Privacy Notice (the Notice) contains the policies of Johnson Controls Battery Group, Inc. on behalf of OPTIMA Batteries (JCBGI) regarding the collection and use of information relating to this Web site (the Web site) and all applications accessible through this Web site (the Applications), except where noted. References to the User mean any person or company that visits or uses the Web site or the Applications (User).

By using the Web site or any Application you represent that (a) you are of sufficient legal age and have authority to use the Web site and Applications and to bind your company as applicable; and (b) you have read this Notice and consent to the use of personal information collected by JCBGI as described in this Notice. JCBGI may make changes to this Notice by posting the revised Notice on this Web site. Please check periodically to ensure that you have reviewed the most current Notice. Using the Web site or any Application after any change to the Privacy Notice will be deemed consent to the change.

U.S. - EU Safe Harbor Privacy Statement

For personal information that JCBGI and its U.S. subsidiaries receive from the European Economic Area, including Switzerland, the company has committed to handling such personal information in accordance with the Safe Harbor Principles. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce's Web site at JCBGI also protects information received from individuals in Israel in accordance with the Safe Harbor Principles.

General Information Collection

JCBGI may collect, maintain, and process information provided by or concerning Users, on and through the Web site and the Applications. Users agree that all information they provide to JCBGI is accurate, current, nonmisleading and relevant for the purpose provided. Users of the Applications also agree that they have the authority to provide the information submitted through the Applications, and agree that JCBGI may occasionally verify that authority.

Public Areas of the Web Site

Users may visit the public areas of the Web site without disclosing any personal information about themselves, other than JCBGI automatic logging of basic usage data as described in Usage Data below.

Contact Information and “Opt-Out”

If a User requests information from JCBGI, an email or other contact information may be required in order to allow JCBGI to reply or for other related purposes. JCBGI will request only that information reasonably necessary to provide requested information or services. Users may elect to opt-out from receiving communications by (i) checking appropriate opt-in or opt-out boxes if provided on the collection form, (ii) following the instructions for Opt-Out Choices below, or (iii) following the instructions described in the communication sent from JCBGI.

Registration Information

To use the Web site or Applications, Users may be required to register by providing contact information such as user ID, password, name, title, address, telephone number, email address and other contact information (Registration Information). Certain portions of the Registration Information may be used for determining qualifications for use of particular Applications. JCBGI may use Registration Information to communicate with Users regarding available transactions, changes in functionality of the Web site or Applications, billing, help desk and other activities relating to the operation of the Web site. JCBGI may also use Registration Information to send Users information about products or services available on or through the Web site and offers made available by JCBGI’s affiliates, which information may be sent by JCBGI or the affiliate making the offer. Instructions on how to request that JCBGI not send future communications (except for those necessary for the operation of the Web site or the Application) or that JCBGI not share Registration Information with third parties are contained in Opt-Out Choices below.

Transaction Data

JCBGI may collect and compile information concerning interaction with the Web site and Applications, including transactions and other use by Users (Transaction Data). JCBGI will use Transaction Data for its intended purpose in JCBGI business with, for or on behalf of the User or the User’s company. JCBGI will not share Transaction Data with any third party, except to the extent reasonably required in JCBGI business with, for or on behalf of the User or the User’s company and as specified in Acceptable Disclosures below. JCBGI may aggregate and/or use for its own internal purposes any Transaction Data, and may use or disclose to third parties aggregated Transaction Data not reasonably identifiable to any User or company.

Usage Data

JCBGI will collect information about how Users use the Web site and the Applications. This data may include a User's domain name, language, type of browser and operating system, Internet service provider, Internet protocol (IP) address, the site or reference directing the User to the Web site, and the amount of time spent on the Web site or using any Application (collectively, Usage Data). JCBGI may monitor and use Usage Data in aggregated form to measure the Web site's performance and Application activity and improve the Web site's design and functionality. JCBGI may also use Usage Data for security purposes or to verify transactions or other communications made in the Applications.

Consent to Processing

By using or providing information to the Web site and the Applications, Users understand and consent to the collection, processing and use of such information in the United States and other countries and territories, for the purposes set forth in this Notice.

Acceptable Disclosures

JCBGI may use third parties to provide or perform services and functions on the Web site and the Applications. For example, JCBGI may use a third-party supplier to provide functionality provided in an Application through a browser redirection to or framed use of systems operated by that third-party supplier. JCBGI will make information concerning Users and their use of the Web site and the Applications available to these suppliers, as necessary, to perform these functions. Any access to that information will be limited to the purpose for which the information was provided. The suppliers may be located throughout the world; therefore information relating to Users may be sent worldwide to countries having different privacy protection standards than the User’s country of residence. JCBGI may also make information concerning Users, the Web site and the Applications, and the uses thereof, available to law enforcement personnel and agencies as required by law. Where permitted by law, JCBGI may also disclose such information to law enforcement personnel and agencies, or use such information as part of legal process, in order to protect its property or in support of an investigation regarding a breach of the terms of use or any unauthorized access to or use of the Web site or the Applications.


JCBGI may use information stored on a User’s computer or other access device, also called “cookies,” to make sign-in to and transactions and other activities on the Web site more efficient. These cookies will not contain any personal information.

Linked Sites and Applications

JCBGI may provide links to third parties' Web sites or applications (Linked Sites) from the Web site or any Application. Linked Sites are not reviewed, controlled or examined by JCBGI. Each Linked Site may have its own terms of use and privacy policy, and Users must be familiar and comply with all such terms and policies when using Linked Sites. JCBGI is not responsible for the policies and practices of any Linked Site, or any additional links contained in them, nor is JCBGI liable for Users’ access of such Linked Sites. These links do not imply JCBGI’s endorsement of the Linked Sites or any company or service.

Access and Changes to Personal Information

A User may request to review, change, or update Registration Information or other information provided on or through the Web site or the Applications by sending an email to OPTIMA Customer Service.

Opt-Out Choices

To "opt-out" of (1) receiving communications from JCBGI in connection with the Web site (except for communications necessary for the operation of the Web site or the Applications), (2) having contact information disclosed to third parties (except as necessary for JCBGI to operate the Web site and Applications, or as otherwise permitted under this Notice), or (3) any other consent previously granted for a specific purpose concerning personal or contact information, an email should be sent to OPTIMA Customer Service.

Transfer of Information

In the event of a sale, merger, liquidation, dissolution, or sale or transfer of the substantial assets of JCBGI or any of its business operations, information provided by or collected about Users may be sold, assigned, or transferred to a party acquiring all or substantially all of the equity and/or assets of JCBGI or its business operation so that such party may continue the operation of the Web site and the Applications. JCBGI may also transfer such information to its subsidiaries and affiliates directly involved in the operation of the Web site or any Application.


JCBGI has implemented technology and security policies and procedures intended to reduce the risk of accidental loss or destruction of, or the unauthorized disclosure or access to, such information, reasonably appropriate to the level of the data concerned.

Contact; Questions; Comments; Complaints

If you would like to communicate with JCBGI regarding privacy issues or have questions, comments or complaints about this Notice, the Web site or any Application, please forward such communication to OPTIMA Customer Service (email address: